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DELIVERY POLICY

• Orders are processed within 1–3 working days after payment confirmation.
• Estimated delivery time is 7–12 working days.
• Delivery timelines may vary due to logistics or unforeseen circumstances.
• Customers are responsible for providing accurate delivery information.

RETURN POLICY

• Returns are accepted only for defective, damaged, or incorrect products.
• Requests must be made within 3 days of receiving the order.
• Products must be unused and in original packaging.

REFUND POLICY

• Refunds are processed after inspection and approval.
• Refund timeline is 5–10 working days.
• Refunds may be issued via original payment method or store credit.

CANCELLATION POLICY

• Orders may only be cancelled before shipment.
• Once shipped, cancellations are not permitted.

PRODUCT DISCLAIMER

• Skincare and wellness product results may vary.
• Patch tests are recommended before use.
• Awesome Jenny is not liable for allergic reactions or misuse.

TERMS & CONDITIONS

• Use of the website constitutes acceptance of terms.
• Awesome Jenny reserves the right to modify policies at any time.
• Governed by laws of the Federal Republic of Nigeria.

PRIVACY POLICY

• Customer data is collected for order processing and communication.
• Data is protected and not shared unlawfully.
• Cookies may be used to enhance user experience.